Shipping policy

Shipping Policy
 
Free worldwide shipping
Every PawPulse order ships free, to almost every country in the world.
 
Processing time
Orders are processed within 1–3 business days. Orders with Priority Processing are packed and handed to the carrier first.
 
Delivery time
Delivery usually takes 10–20 business days after your order ships. Delivery can take longer during holidays, peak seasons or customs checks.
 
Tracking
As soon as your order ships, you will receive an email with your tracking number.
 
Customs & duties
Depending on your country, your order may be subject to import duties or taxes, which are the responsibility of the customer.
 
Lost or damaged parcels
If your parcel is lost or arrives damaged and you added Shipping Protection, we will send a free replacement. Contact us at tomas.garkavas@gmail.com with your order number.
 
Wrong address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address entered by the customer.